Frequently Asked Questions
Everything you need to know about our gourmet gifts and delivery services.
Where do you deliver your gift baskets?
We offer local delivery within the Santa Barbara area and nationwide shipping across the United States via reliable carriers like UPS and FedEx.
Can I customize the contents of a gift basket?
Absolutely! We specialize in custom curation. Please contact our team directly to swap items or build a bespoke basket tailored to your specific preferences.
How do you ensure the freshness of perishable items?
We source our gourmet snacks, cheeses, and fruits locally whenever possible. Perishable items are packed with insulated liners and cold packs during transit to ensure they arrive in perfect condition.
Do you offer same-day delivery?
Same-day delivery is available for local Santa Barbara orders placed before 11:00 AM PST, Monday through Friday.
What is your return policy for gift items?
Due to the food-based nature of our products, we cannot accept returns. However, if any item arrives damaged or incorrect, please reach out to us within 48 hours for a replacement or refund.
Do you handle large corporate orders?
Yes, we specialize in corporate gifting. We can manage large distribution lists, include your company's branding, and provide volume discounts for orders of 10 baskets or more.